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       Public Policy : Client Rights

As a consumer of Spindletop Center you have certain rights that are to be respected and implemented by the staff providing you services. Spindletop Center ensures that all individuals receiving mental health or intellectual and developmental disability services are treated with the utmost dignity and respect.

Your Rights are protected by the following people:

Spindletop Center Services
Rights Protection Officer
655 S. 8th Street
Beaumont, Texas 77701
(409) 784-5550 or 1-800-317-5809 x5550
(409) 550-7499 Cell

Health and Human Services Ombudsman for BH and IDD
P O Box 13247 Austin, Texas 78711

Health and Human Services
Substance Use Disorder Complaint
Mail Code 1970, P.O. Box 149347
Austin, Texas 78714
1-888-973-0022, CII.SA@hhsc.state.tx.us

Texas Health and Human Services Complaint and Incident Hotline
Mail Code E-249, P.O. Box 149030
Austin, Texas 78714

Complaint Concerning the following:
Texas Home Living (TxHmL)
Home and Community Based Services (HCS)
Local Authority - (LA)

Department of Family and Protective Services
1-800-647-7418 (APS)
1-800-250-5400 (CPS)

Disability Rights Texas
2222 West Braker Lane
Austin, Texas 78758
1-800-252-9108 (intake line)
1-800-362-2851 (statewide videophone)

Texas Workforce Commission
1.800.628.5115, customers@twc.state.tx.us

Joint Commission

If you are hearing impaired and need TDD to make a telephone call,
you can get help from Relay Texas
1-800-735-2988 (voice),
1-800-735-2989 (TDD), 711



Client Rights Resources




Spindletop Center (409) 839-1000 655 S. 8th Street * Beaumont, TX